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Shipping Policy

Our mission is to provide a seamless and transparent shipping experience for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Range

  • Countries: Currently, we ship exclusively within the United States.
  • Future Expansion: We are exploring expansion to additional regions.

Shipping Costs

  • United States: Free shipping on all orders.
  • No Hidden Fees: All charges are clearly outlined at checkout.

Order Processing Time

  • Processing Time: Orders are processed within 1-2 business days, Monday through Friday.
  • Weekend Orders: Orders placed over the weekend will be processed on the next business day.

Transit Time

  • Estimated Delivery: 7-13 days.
  • Note: Delivery times are estimates and may vary due to external factors like weather or transportation delays.

Shipping Process

  • Courier Services: We partner with DHL and FedEx for reliable delivery.
  • Insured Shipments: All packages are insured. In case of loss or damage, please contact our customer service.
  • Eco-Friendly Packaging: We prioritize sustainable materials to reduce our environmental impact.

Tracking Instructions

  • Tracking Information: You will receive an email with the tracking number and courier details once your order is shipped.
  • Track Your Order: Use the tracking portal on our website to monitor your shipment status.
  • Customer Support: Our support team is available to assist with tracking inquiries.

Missing Items Procedure

  • Reporting Missing Items: Notify us within 7 days of receiving your package at Arryalstore@gmail.com
  • Resolution: We will promptly investigate and either send a replacement or issue a refund.

Return Policy

  • Return Window: Returns are accepted within 30 days of receiving your order.
  • Conditions: Items must be unused, undamaged, and in their original packaging. Personalized items are non-returnable.
  • Return Costs: Customers are responsible for return shipping unless the item is defective or incorrect. In such cases, Arryal will cover return shipping costs.
  • Refunds: Refunds are processed within 14 days of receiving the return and issued to the original payment method.

Restocking Fee

  • No Restocking Fee: We do not charge a restocking fee for returns.

Return Delivery Costs

  • Defective Products: No return shipping cost will be charged.
  • Customer Remorse: Customers will bear the actual return shipping cost for incorrect purchases, sizing issues, or change of mind.